Privacy Policy

Renew Path Recovery (“Renew Path Recovery,” “we,” “our,” or “us”) is committed to safeguarding the privacy, confidentiality, and security of all individuals who receive our services or visit our website.
This Privacy Policy explains how we collect, use, protect, and disclose information under:

• HIPAA (Health Insurance Portability and Accountability Act)
   
• 42 CFR Part 2 (Substance Use Disorder record confidentiality, if applicable)
   
• Applicable Maryland and federal privacy laws
   

By using our services or accessing our website, you acknowledge and consent to the practices described in this Privacy Policy.

We follow the highest standards of HIPAA compliance, including:

• Secure, encrypted storage of Protected Health Information (PHI)
   
• Role-based access for authorized staff only
   
• Regular audits, training, and risk assessments
   
• Administrative, physical, and technical safeguards
   

Our priority is protecting the confidentiality, integrity, and security of all PHI.

We may collect the following types of information:

A. Personal Information:
Name, address, phone number, email, date of birth, emergency contacts.

B. Health Information (PHI):
Assessments, diagnoses, treatment plans, medications, clinical notes.

C. Insurance & Billing Information:
Insurance provider, policy numbers, payment information.

D. Digital Information:
IP address, browser data, device type, website usage analytics.

Information may be collected through website forms, intake documents, electronic portals, or directly from you or your authorized representative.

We use your information only for legitimate clinical, operational, and legal purposes, including:

• Providing treatment and coordinating care
   
• Communicating with authorized providers
   
• Billing, insurance claims, and payment processing
   
• Meeting state licensing and regulatory obligations
   
• Improving service quality through audits and evaluations
   

We never sell, rent, or trade your personal or health information.

We will not disclose your PHI or personal information without your written consent except as allowed or required by law.

Permitted disclosures include:

• Medical emergencies
   
• Public health or safety requirements
   
• Court orders or legal requirements under 42 CFR Part 2
   
• State or federal audits
   
• Individuals or entities you have authorized in writing
   

All disclosures are properly documented.

You have the right to:

• Access and obtain a copy of your medical or billing records
   
• Request corrections to inaccurate information
   
• Request restrictions on certain disclosures
   
• Request confidential communication methods
   
• Revoke prior consent (except for information already disclosed)
   
• File a complaint if you believe your privacy rights were violated
   

Requests must be submitted in writing.

We use industry-standard HIPAA-compliant security measures, including:

• Encrypted systems and servers
   
• Secure transmission protocols (SSL/TLS)
   
• Multi-level access controls
   
• Continuous monitoring and system updates
   
• Secure storage of paper records in locked environments
   

If a breach occurs, affected individuals will be notified according to federal and state law.

Our website may use cookies and similar technologies to improve user experience and analyze site performance.

You may disable cookies at any time through your browser settings, but some website features may not function correctly.

All telehealth sessions and digital interactions occur through secure, HIPAA-compliant platforms.

You are responsible for ensuring you use a private, safe, and secure internet connection when participating in telehealth services.

We may update or revise this Privacy Policy periodically. Updates will be posted on our website with the “Last Updated” date clearly marked.

Continued use of our services constitutes acceptance of any revised version.

For privacy questions, requests, or concerns, contact:

Renew Path Recovery
8118 Philadelphia Rd.
Rosedale, MD 21237
Email: info@renewpathrecovery.com
Phone: 410-261-6370